Join an extraordinary team.
Davis Miles is a law firm like no other. We aren’t built like the firms of yesteryear and we continue to evolve and improve with each generation. Welcome to a firm whose values center on a mission to improve lives. Including yours. Your wellness, success, career development and growth are central to our success. Find out why so many who join us stay for their entire career.
Opportunities for lawyers
Opportunities for lawyers - by Sarah Clifford
Opportunities for lawyers
Davis Miles combines sophisticated practices with cutting edge customer service and consumer law in a blend that few other firms can manage. For many of our clients, we are the only law firm they ever need. If their business is being sold or being sued…or if a family or personal matter arises, they know who they can trust – us. As part of our team, you’ll meet some of the best lawyers in the region who also are committed to improve lives.
The balance between mentorship and enabling individual growth through exposure to opportunity is one few law firms do well. In biglaw, you may end up only learning part of a transaction or matter, and doing the same thing for years, without ever having ownership of your matters or, for that matter, your career. We are built differently. If you already have an established practice, you’ll find collaboration and creative compensation that make a compelling case for joining our team.
Davis Miles McGuire Gardner is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Davis Miles McGuire Gardner, PLLC is an at-will employer. As such, either you or Davis Miles McGuire Gardner, PLLC may terminate your employment at any time, with or without cause.
Davis Miles, PLLC. is one of the top-ranked law firms in Arizona. We’ve built a highly innovative legal team driven by excellence, accountability, integrity, respect and teamwork.
Our Litigation department is growing, and we are excited to add more attorneys to manage our highly successful practice. We are seeking an associate attorney with 2-3 years’ experience in civil litigation.
Qualifications:
- JD degree
- Active member in good standing with the Arizona State Bar
- 2-3 years litigation experience
- Probate/Estate/Trust law a plus
- Strong experience with motions, discovery disputes, depositions, and making court appearances
- Excellent oral and written communication skills
Experience:
- Litigation 2-3 years (Preferred)
License:
- Active member of the Arizona State Bar (Required)
Davis Miles PLLC., is one of the top-ranked law firms in Arizona. We’ve built a highly innovative legal team driven by excellence, accountability, integrity, respect and teamwork.
We are seeking an attorney with 3-5 years’ experience in civil litigation. The ideal candidate will be motivated to expand their practice and has strong academic and excellent professional credentials.
Qualifications:
- JD degree
- Active member in good standing with the Arizona State Bar
- 3-5 years litigation experience
- Commercial litigation/Real Estate litigation experience a plus
- Strong experience with motions, discovery disputes, depositions, and making court appearances
- Excellent oral and written communication skills
Experience:
- Litigation 3-5 years (Preferred)
License:
- Active member of the Arizona State Bar (Required)
Professional Staff Positions
At Davis Miles we understand that professionals all work together as a team to make the firm run. Each professional, regardless of role, is a highly valued member of Davis Miles and plays a key part in carrying out our mission. You will find opportunities to grow, learn and develop in an environment that supports your wellness, and your career development.
Explore the opportunities in our various offices below and find out why our staff is apt to become part of our team and stay part of our team for many years. We offer generous benefits, competitive compensation, and a culture that empowers and enables creativity and personal growth.
We are seeking a dedicated and detail-oriented Intake Specialist to join our team. This role involves managing client referrals from LegalShield and other firm programs, and integrating them into our traditional practice. The ideal candidate will have excellent customer service skills, strong computer proficiency, and a proactive approach to completing tasks.
Key Responsibilities:
- Client Contact: Reach out to clients referred by LegalShield to initiate the intake process.
- Consultation Coordination: Work closely with lawyers and legal assistants to schedule consultations, ensuring timely and efficient communication.
- Payment Collection: Where needed, handle the collection of payments from clients, maintaining accurate records.
- Database Management: Enter and update client contact information in the firm’s databases.
- Cross-Training: Participate in cross-training for general and digital marketing referral intakes to support the marketing team as needed.
Qualifications:
- Strong customer service skills with a focus on client satisfaction.
- Proficient in computer skills, including database management and scheduling software.
- Ability to multitask and manage time effectively.
- Excellent communication and interpersonal skills.
- A drive to complete tasks efficiently and accurately.
Preferred Experience:
- Previous experience in a legal or customer service setting.
- Familiarity with LegalShield services and processes.
- Experience in digital marketing or related fields is a plus.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
Job Location & Hours of Work:
Location:Tempe, AZ
Schedule:8:30 am – 5:30 pm, Monday to Friday
LegalShield Positions
Access to Justice is at the core of our work with LegalShield. A LegalShield lawyer not only needs to have command of the law in her area of practice but also a high level of customer service and compassion. In no other area of law are attorneys rated on a Net Promoter Score – a breakthrough measurement that helps LegalShield and its provider firms such as Davis Miles, deliver the customer service members have come to expect.
Our LegalShield lawyers range from career lawyers who built their own practice or their own firms – to former government lawyers who have a deep understanding of agencies and regulations. Others have built a rewarding, flexible career providing access to justice to Arizonans and New Mexicans for more than a decade.
If you got into the law to make an impact and are ready to take on a role that truly enables you to do so, this is the role for you.
JOB TITLE: Customer Support Supervisor
DEPARTMENT: LegalShield
REPORTS TO: Department Manager
CLASSIFICATION: Exempt, Salary
LOCATION: Mesa Office (this is not a remote position)
JOB SUMMARY: The Customer Support Supervisor will oversee the daily operations of the customer service department, ensuring that standards and customer satisfaction goals are met. Works closely with Department Manager.
ESSENTIAL JOB RESULTS:
The following reflects the essential functions for this job but does not restrict the tasks that may be assigned.
- Manages a team of assigned staff and ensures they comply with company guidelines particularly related to quality of service.
- Monitors or reviews calls or other correspondence between staff and customers.
- Collects data and prepares reports on customer complaints and inquiries.
- Prepares monthly reports summarizing the staff performance.
- Identifies opportunities to update or improve service procedures and makes recommendations to the Department Manager.
- Monitor daily time keeping and approve timesheets for payroll processing.
- Assist with hiring, interviewing, performance management and terminations in accordance with company policy.
- Conduct new hire training and on-going employee development.
- Assists with budget preparation for the support department.
- Model the professional behaviors and work quality expected of each employee.
- Performs other duties as assigned by manager.
Additional Responsibilities: Assists with related special projects, as required.
ESSENTIAL JOB QUALIFICATIONS:
EDUCATION: College Degree in related field a plus.
EXPERIENCE: A minimum of three years of customer service experience required. Customer service supervisory experience with a background in training and developing teams is preferred.
ESSENTIAL KNOWLEDGE, SKILLS & ABLITIES:
- Strong leadership and managerial skills, with the ability to supervise and motivate a team.
- Excellent communication skills, both written and verbal, with the ability to effectively communicate with all levels of the company.
- Attention to detail and accuracy in reviewing documents and other information.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Excellent conflict resolution skills and a high level of confidentiality and integrity.
- Ability to work independently and collaboratively in a fast-paced environment.
- Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
- Ability to motivate, guide, evaluate, and lead a team towards achieving customer service goals. This also involves conflict resolution, effective delegation, and providing constructive feedback to foster team development.
- Proficient in Microsoft Office Suite and related software programs.
Mental Requirements: Reading, writing, multi-tasking, judgment and problem solving.
Physical Requirements: Work daily in the Mesa office, sit for long periods of time at computer; hearing/listening. Clear speech, close vision, data entry on computer. May be required to occasionally lift and/or move up to 25 pounds.