Join an extraordinary team.

Davis Miles, PLLC, is one of the top-ranked law firms in Arizona. We have built a highly innovative legal team driven by excellence, accountability, integrity, respect and teamwork.

Location:

This position is based out of Davis Miles, PLLC corporate headquarters in Tempe, Arizona.

Reports to:

This position reports to the Chief Operations Officer.

Job Summary: 

The IT Director provides oversight and strategic direction for the IT infrastructure. As the IT Director, you will ensure the seamless integration of all aspects of the IT Strategy Plan, coordinating between internal and external stakeholders, and executing innovative strategies firm-wide. The ideal candidate will have a passion for delivering creative solutions, with a customer service mindset and pro-active approach in meeting the firm’s technology needs. 

Key Responsibilities:

• Strategic Oversight and Project Management: Lead the development and implementation of IT initiatives by outlining a strategic plan, ensuring timelines, budgets, and quality standards are met.
• Vendor Management: Oversee the outsourced Help Desk vendor, ensuring service-level agreements (SLAs) are met, quality of service is maintained, and issues are escalated and resolved efficiently.
• Security and Compliance: Follow regulatory and corporate protocols to ensure that security protocols are met. 
• Infrastructure Management: Oversee the development and maintenance of IT infrastructure, including cloud services, virtual desktop solutions, mobile device management, etc.
• User Experience Enhancements: Collaborate with internal departments, external customers, and individual users to collect feedback and guide improvements to the IT strategy.
• Budget Management: Monitor the IT budget and ensure funds are allocated effectively to meet strategic goals, balancing software, hardware, and outsourced services.
• Stakeholder Communication: Act as the liaison between IT operations, senior leadership, and staff to ensure alignment with firm goals.

Your Background, Skills, and Experience:

• A bachelor’s degree in information technology, related field, or equivalent experience. 
• At least 5 years professional IT experience with progressive leadership experience.  Law Firm experience a plus!
• Deep knowledge of virtual environments, cloud solutions, and network management.
• Experience with Law Firm security and compliance requirements.
• Proven track record of managing projects and collaborating with various stakeholders to deliver results.
• Strong customer service skills with a focus on client satisfaction.

Davis Miles, PLLC, is one of the top-ranked law firms in Arizona. We have built a highly innovative legal team driven by excellence, accountability, integrity, respect, and teamwork.

Location: This position is based out of Davis Miles, PLLC corporate headquarters in Tempe, Arizona.

Reports to: This position reports to the Chief Financial Officer.

Job Summary: The Billing Specialist is responsible for the accurate and efficient preparation of bills and invoices for multiple Billing Attorneys. Candidate should be detail-oriented, an analytical person, good with people and numbers and able to easily move from one task to another. Be flexible to work overtime as needed.

Key Responsibilities: Performs a wide variety of functions within the accounting department while maintaining an extremely high standard of professionalism, attendance, and confidentiality. Functions to be performed include, but are not limited to:

• Responsible for the accurate and efficient preparation of monthly pre-bills and client invoices in an accurate and timely manner.
• Ensures monthly billing schedules remain on schedule.
  Reviews and edits pre-bills in response to Attorney and Staff requests.
• Responds to inquiries related to billing, bills research, and assists in resolving complex billing issues.
• Utilizes accounting software programs (ProLaw, Excel, Word).
• Undertakes special projects and ad hoc reports for manager as needed/requested.
• Proactive in seeking innovative ways to help others.
• Performs other duties as assigned.

Your Background, Skills, and Experience:

• Bachelor’s Degree or equivalent experience in Bookkeeping or Accounting, Finance, or related field preferred.
• 3-5 years prior experience as a Biller preferably with a law firm.
• ProLaw or other legal software experience helpful; collection experience a plus.
• Proficient with Windows-based software and Microsoft Word, Excel and Outlook required.
• Understanding of standard accounting practices and procedures.
• High attention to detail, outstanding organizational skills, and the ability to manage time effectively.
• Exceptional analytical skills.
• Excellent communication skills (oral and written), professional demeanor and presentation.
• Must be a self-starter who can work independently with minimal supervision.