Davis Miles McGuire Gardner

Professional Staff Positions

As one of the largest law firms in Arizona, we attract a fantastic team of lawyers and staff, and each team member is vital to our success!  We are driven to improve lives…and to help improve the lives of each other. We believe that our strongest asset is our people. As such, we provide an exceptional environment to help you grow and thrive. Our unique collaborative culture and deep resources provide unparalleled opportunities for career progression.

Find out more about benefits, here.

Client Intake Specialist

Status of Job:       Hourly, full time, non-exempt

Davis Miles McGuire Gardner , is one of the top-ranked law firms in Arizona.  We’ve built a highly innovative legal team driven by excellence, accountability, integrity, respect and teamwork.

We are seeking an outgoing professional who enjoys helping others and has a natural ability to WOW prospective clients.  The ideal candidate will have 2-3 years of consultative sales experience with previous experience working in a legal environment being a plus.  Strong organizational skills along with excellent oral and written communication abilities are necessary.  Proficiency in the use of MS Office products, familiar with CRM software and SMS services. This position reports to the Director of Marketing.  Functions to be performed may include, but are not limited to:

Primary Responsibilities:

  • Answer incoming intake phone calls and encourage potential clients to select the firm as their advocate
  • Call potential/existing clients for appointments
  • Schedule and coordinate appointments
  • Ensure all intake information is sent/received (follow Dept. protocols)
  • Ensure that the attorney’s calendar is updated with all applicable appointments
  • Follow-up on leads systematically
  • Take payments for consults (as applicable)
  • Update status as appropriate (to OC or Close)
  • Work with marketing on sending out requests to clients for feedback

Perform such other duties as may be assigned from time to time.

Job Location & Hours of Work: 40 E Rio Salado Parkway, Ste 425; Tempe, A Z 85281;
8:30am-5:30pm M-F.

 

This position description reflects the general nature and level of essential work to be performed by employees assigned to this classification.  It is not intended to be an exhaustive list of all responsibilities, duties, and/or skills required of the position.  Employees may be required to assist with special/periodic projects outside of the defined scope of the job.

Davis Miles McGuire Gardner is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Davis Miles McGuire Gardner, PLLC is an at-will employer.  As such, either you or Davis Miles McGuire Gardner,  PLLC may terminate your employment at any time, with or without cause.