Can someone else call for me?

       The LegalShield Member who is involved in the legal matter must be the person who calls Davis Miles. We will not speak to any third party, including the sales associate, on behalf of a Member. We must speak with the Member to protect the "attorney-client privilege", which operates to strictly protect the privacy of an attorney’s clients. The privacy privilege exists only when the consultation is between the Member and the Provider Attorney. If a third party becomes involved in that consultation, the privilege will no longer exist. In addition, in order to provide an accurate and complete consultation, it is essential to obtain all the facts and information concerning that legal matter directly. It is imperative that the Provider Attorney have the ability to ask questions and obtain information that the Member may not think is important. We also want to be assured that the Member obtains our advice and recommendations directly so that there is no miscommunication or misunderstanding.